TERMS OF USE & PRIVACY POLICY 

Welcome to the ROBOVIC.COM website, owned by ROBOVIC Inc. The site contains information about solutions, services, the industry, and the company in general. We invite you to carefully read the terms of use before continuing to navigate the ROBOVIC website.

By continuing to browse, you expressly accept the terms of use. These constitute an agreement between you and ROBOVIC regarding access to the website. This website is frequently modified without prior notice, so it is advisable to regularly review the terms of use. If you do not agree to the terms of use, you must immediately stop using the website.

1.1 Use of the ROBOVIC.COM Website

This website provides and disseminates information free of charge. It is intended for personal use and must be used in accordance with applicable laws and terms of use.

It is strictly prohibited to engage in the following acts, directly or indirectly, by any means:

• Use this website or its content for commercial purposes without obtaining prior consent from ROBOVIC.
• Use this website for unlawful purposes.
• Cause computer disruptions or attempt to decode this website.
• Compromise the security of this website.

Regarding exchanges or interactions conducted through this website, they must be conducted with respect for ROBOVIC staff and other users. ROBOVIC cannot be held responsible for the actions of individuals using its website. The following prohibitions are in addition to the terms of use:

• Harassing ROBOVIC staff members and other users.
• Impersonating others (using their username and password) to access this website.
• Distributing messages or documents that are hateful, defamatory, threatening, or obscene.
• Infringing on the privacy or reputation of others.

ROBOVIC reserves the right to modify the terms of use of its website and to limit or deny access to it at any time, without prior notice.

1.2 Applicable Laws

The terms of use are governed by the laws applicable in Quebec. Any dispute or disagreement related to them is subject to the exclusive jurisdiction of the courts of this province.

1.3 Limitations of Liability

1.3.1 Limitation as to Content and Features

The website of ROBOVIC, its content, and features are provided “as is”. ROBOVIC takes reasonable measures to keep them up to date. However, errors, omissions, and inaccuracies may occur. ROBOVIC assumes no responsibility for these.

It is understood, without limiting the general scope of the foregoing, that ROBOVIC makes no warranties regarding the following:

• The accuracy, timeliness, and completeness of the content.
• The compatibility of the website with users’ computer devices or systems.
• The secure and uninterrupted operation of the website, free from delays, omissions, or loss of information, failures, harmful elements, or damage to users’ computer systems.
• The suitability of the website for users’ needs and expectations.
• To use this website, you may need to equip your computer devices and systems with software or security devices at your own expense.

ROBOVIC cannot be held responsible for damages or inconveniences caused by the use, interruption, non-accessibility, or non-functioning of its website.

1.3.2 Limitation on hyperlinks

The ROBOVIC website contains hyperlinks to websites operated by third parties. The contents of these sites, the links contained therein, any modifications made to them, as well as the products or services provided on these sites, are in no way endorsed, controlled, or authorized by ROBOVIC. ROBOVIC cannot be held responsible for the following:

• The contents, products, or services distributed on third-party sites.
• The presence of unauthorized hyperlinks on its website.
• Compatibility issues of third-party sites with your computer devices and systems.
• Contamination by computer viruses attributable to the use of third-party sites or inadequate data protection on these sites.
• The collection of your personal information as well as its use and disclosure on these sites.

ROBOVIC may modify, add, or remove hyperlinks published on its website at any time.

The name and logo of ROBOVIC are trademarks of ROBOVIC. Unless expressly stated otherwise, the content of the website is also the property of ROBOVIC, including texts, RSS feeds, designs, graphics, images, illustrations, photos, and videos, and is protected by copyright. If you wish to use, copy, translate, publish, or distribute them, you must obtain prior written permission from ROBOVIC.

By posting content on the ROBOVIC website or filling out a form, you authorize the company to use and distribute this content, free of charge and for any useful purpose, excluding any personal information.

This section explains in particular our practices regarding the personal information we collect in the specific context of your use of the ROBOVIC website and its features.

If you wish to learn more about our privacy protection practices, such as the storage and destruction of your personal information, we invite you to consult Our Commitment to Your Privacy. In the event of any inconsistency between this commitment and the present terms of use regarding our privacy protection practices, the former shall prevail. 

3.1 Communications with ROBOVIC, chat, email, and forms.

ROBOVIC provides various means on its website to communicate with them securely.

If you communicate with ROBOVIC via email, you must provide your name and email address and write your message in the space provided for this purpose in one of the electronic forms accessible on our pages. Since no communication via email, chat, or forms is entirely secure, we ask you not to transmit personal information in your messages when communicating with ROBOVIC in any of these ways.

 Your personal information may be collected through forms, including:

• Last Name
• First Name
• Mailing Address
• Postal Code
• Email Address
• Phone Number / Fax
• Profession

3.2 Managing browser cookies

Browser cookies are small text files that are downloaded when you visit certain pages of a website and are saved in the memory of the device you are using.

You can manage your cookie consent preferences at any time:

These choices are valid for up to 365 days. Please note that this management of browser cookies is associated with the browser and device you are using, so if you use a different device or browser for your next visit, the banner prompting you to manage your browser cookies will reappear.

Strictly necessary cookies always active

These cookies are necessary for the functioning of the website and cannot be disabled in our systems. They are usually set in response to actions you have taken that constitute a request for services, such as setting your privacy preferences, logging in, or filling out forms.

They allow you to:

• Use the main features of the site and secure your connection.

The following information is collected:

• The language used by the browser.
• The type and version of the browser.
• The type and version of the operating system.
• The type and model of device (phone, tablet, or computer).
• The screen resolution of the device you are using.

Functionality cookies

These cookies enable us to improve and personalize the functionality of the website. They may be activated by our teams or by third parties whose services are used on the pages of our website. If you do not accept these cookies, some or all of these services may not function properly.

Performance cookies

These cookies allow us to determine the number of visits and sources of traffic in order to measure and improve the performance of our website. They also help us identify the most / least visited pages and evaluate how visitors navigate the website. They also enable us to establish usage statistics and determine the volumes of traffic and usage of the various elements comprising our sites (sections and contents visited, paths). These elements allow us to improve the relevance and ergonomics of our services in order to better meet your needs.

All information collected by these cookies is aggregated.

The following information is collected:

• Your IP address.
• Your geographic location (region derived from your IP address).
• Your Internet service provider.
• The day and time of the start and end of the visit.
• The URL and titles of the pages visited on the ROBOVIC website.
• Your activities (clicks, screen scrolling, etc.) on the ROBOVIC website.
• The point of origin of your visit (banner, email, social network, advertiser’s website).
• The type of customer you belong to (individual, group, organization, etc.).

Targeted advertising cookies

With our permission, these cookies may be set within our website by our advertising partners. They may be used by these companies to build a profile of your interests and show you relevant advertisements on other websites.

These cookies allow us to tailor our advertising messages based on your interests, taking into account the latest sections you have visited on our website.

This practice is solely for browsing our website.

These cookies may allow us to:

• Adapt the content displayed on your device in our advertising spaces based on your profile, your device’s browsing history on our site, or your location data.
• Benefit from personalized recommendations and offers based on your point of origin (for example, if you come from a partner site).
• Adapt our advertising spaces to the display characteristics of your device (language used, display resolution, operating system, etc.).

ROBOVIC and its suppliers also use the Google Analytics platform to analyze the use of the ROBOVIC website for statistical and improvement purposes. The following information is collected through a cookie:

• Your IP address.
• The day and time of the start and end of the visit.
• Browser language.
• The region or municipality, determined based on the IP address.
• The type and version of the browser.
• The type and version of the operating system.
• The type and model of device (phone, tablet, or computer).
• The domain of the previously visited site.
• The addresses of the pages visited on the ROBOVIC website.
• Your activities (e.g., clicks, screen scrolling) on the ROBOVIC website.
• The point of origin (banner, email, social network, printed publication, advertiser’s website) of your visit.
• The screen resolution of the device you are using.

This information may also be used by ROBOVIC and its suppliers to design, improve, or market products and services. It is collected and stored by Google on servers that may be located outside of Canada. However, this information is not shared by ROBOVIC with external parties, except in limited circumstances described in our Privacy Commitment or to allow a third party to perform tasks on behalf of Google.

If you wish, you can prevent Google from collecting data about your use of the ROBOVIC site by downloading the browser add-on that disables Google Analytics.”

3.3 Use of Information

In accordance with our commitment to your privacy, ROBOVIC undertakes to collect only the personal information necessary for the purposes for which it was collected from you. In the specific context of the website, your personal information may be used for the following purposes:

• Providing you with our solutions and services.
• Conducting studies, analyses, and marketing activities.

3.4 Newsletters and Email Offers

The personal information collected for subscribing to a newsletter, including email address, first name, last name, language, postal code, and fields of interest, is used exclusively for the communication of the newsletter to which you have an active subscription. If you no longer wish to receive a newsletter, you can click on the unsubscribe link at the bottom of the newsletter.

Collection of Personal Information

What types of personal information do we collect and why?

We collect and use your personal information in order to fulfill our mission, including:

• Communicating with you.
• Processing your application for positions we post.
• Providing you with ROBOVIC’s usual services.
• Fulfilling our legal and regulatory obligations.

We only collect the personal information that is necessary for the purposes stated. 

What security measures do you take to protect my personal information?

We implement generally recognized security standards to protect your personal information throughout the period we have it in our possession. We periodically review these security measures to ensure they are properly applied, effective, and still appropriate given the evolution of our systems and information technologies.

We have also established procedures for detecting and managing security incidents that may affect your personal information. ROBOVIC team members are required to report any suspected or confirmed incidents.

What are my rights regarding my personal information?

You have the right to access your personal information. In this context, only you have the ability to exercise this right unless you consent to the disclosure of your personal information to a third party.

Furthermore, if you find that we hold personal information about you that is inaccurate, incomplete, or ambiguous, or if you believe that we have collected, used, disclosed, or retained it in violation of the law, you have the right to request the correction of this information or to demand the cessation of collection, use, disclosure, or retention that you believe is not in accordance with the law.

When you submit a request for access to your personal information, we may ask you to identify yourself and provide proof of identity to ensure the authenticity of the request.

To make a request for access to your personal information: https://robovic.com/en/contact-us/

When do you share my personal information with third parties without first obtaining my consent?

Within the scope of our operations, it is sometimes necessary to share your personal information with third parties whom we have mandated to perform certain tasks or responsibilities on our behalf. In accordance with applicable legislation, we may disclose your personal information to these third parties without requiring your consent, particularly in the following situations:

• To service providers responsible for processing this personal information on our behalf, especially in the field of data hosting.
• To regulatory authorities, ministries, and government agencies, upon request and pursuant to powers conferred upon them by law, or when this information is necessary for the enforcement of applicable laws.
• To law enforcement agencies, when such information is necessary for an ongoing investigation or is subject to a search warrant or order for disclosure.
• To a court that orders us to do so.